Frequently Asked Questions:

At WelcomeHealth, our mission is simple: to provide accessible, high-quality healthcare for all. Our dedicated team of qualified professionals is here to welcome you with compassionate care and personalized attention.

If you’re struggling with the high costs of healthcare— like co-pays, deductibles, or out-of-pocket expenses— you may qualify for our free services. WelcomeHealth is a non-profit medical center focused on patient well-being, offering a safe and welcoming space for individuals and families in need.

We respect your time, listen to your concerns, and provide clear, thorough recommendations tailored to your needs. At WelcomeHealth, we believe healthcare should be kind, accessible, and empowering—because your health impacts every part of your life.

Let us answer your questions and help you take the next step toward better health today.

  • WelcomeHealth offers free medical and dental services to qualified patients. Unlike other clinics, we are dedicated to providing affordable, high—quality care, regardless of insurance status or ability to pay. Our highly trained team of healthcare professionals focuses on patient well-being and continuity of care to ensure the best outcomes.  

  • To qualify for our free services, your household income must be at or below 200% of the federal poverty level. We provide care regardless of your insurance status or ability to pay.

    For more information on eligibility, call us at 479-444-7548.  

  • Yes, WelcomeHealth accepts most private insurance plans and Medicaid. We’re committed to providing accessible healthcare to everyone, whether insured or uninsured. Contact us to confirm if we accept your specific insurance.  

  • WelcomeHealth operates solely through the generous support of foundations, corporations, civic organizations, churches, individual donors, and special events. Unlike government-funded clinics, our annual operational expenses are covered by our local community, allowing us to provide free medical and dental care to qualifying patients.  

  • For New Patients: Missing your first appointment will result in disqualification from future appointments.

    For Established Patients: Missing four appointments in one calendar year will result in permanent dismissal from our clinic.  

  • Canceling an appointment at WelcomeHealth is simple:  

    • Call Us: Contact our front desk at 479-444-7548 as soon as possible.  

    • Same-Day Cancellations: Appointments can be canceled up to the appointment time without penalties.  

    Canceling promptly helps us provide services to other patients in need.  

  • Making an appointment at WelcomeHealth is simple:

    • Call us at 479-444-7548 to schedule for any medical or dental appointment

    • New patients will need to complete paperwork and provide financial documentation before booking their first appointment

    • Established patients can schedule routine visits or inquire about same-day availability for acute illnesses

      • Existing patients may qualify for telemedicine appointments. Please call for more information.

    • For Dental Appointments: Our dental extraction clinic operates every Thursday from 5-8p.m.